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Our clients expect the best from our products, and us and we deliver...                                                                                                                          Independent Lifestyles is your Mobility Specialist...

SERVICE DEPARTMENT

Preferred Van Owners

VAN Owners Preferred Customer - GOLD
By purchasing your accessible vehicle through Independent Lifestyles, Inc. with an extended warranty you will enjoy the following benefits:

--FREE six-month 21-point vehicle check up during scheduled warranty periods,
two times each year
VALUE $ 159.90

--FREE courtesy van replacement during warranty period
VALUE $ 99.00 per day (limited 100 miles)

--FREE pickup and delivery of your van for repair during warranty period
(limited to 1 hour drive each direction)
VALUE $ 75.00 per hr

--DISCOUNT labor rate
REGULAR $75.00/hr. YOU PAY $50.00

--PRIORITY schedule for general maintenance and repair
FREE Disabled Dealer Monthly Magazine
VALUE $29.95/yr
Total value for Gold package – over $400…FREE

 

Preferred Customer- SILVER
If you purchased your mobility vehicle from Independent Lifestyles without extended warranty or buy a non-mobility vehicle from another source and allowed Independent Lifestyles to modify it with a lift or other equipment (minimum purchase of $1,000), you are eligible for the following benefits:

--FREE, one scheduled, six-month equipment check up
VALUE $ 79.95

--DISCOUNTED rental rate for replacement van while repair work is being done
VALUE $ 55.00 per day

--DISCOUNTED labor rate
REGULAR $75.00/hr. You Pay $50.00

--FREE Disabled Dealer Monthly Magazine
VALUE $ 29.95/yr

Total Value of SILVER package – over $200…FREE

21-pt Checkup includes: Belts, hoses, steering, tires, brakes, oil, hydraulic fluids, washer fluids, bearings, balance, gaskets, leaks, tanks, valve stems, wheel covers, ramps, lifts, drive motors, switches, controls, and modules for mobility equipment. Replacement or repair parts and shipping not included.
 

 

 

 

 

 

Preferred Scooter/ Powerchair Owners

Preferred Scooter and Chair Customers-GOLD Warranty Protection Plan
By purchasing your New Scooter or Chair through Independent Lifestyles, Inc. with an extended warranty you will enjoy the following benefits:

--FREE six-month check up during scheduled warranty periods, two visits
VALUE $ 149.90

--FREE courtesy chair or scooter replacement during warranty period when repairs are being done in our shop
VALUE $ 25.00 per day

--REDUCED pickup and delivery of your scooter or chair for repair during warranty period
(limited to 1 hour drive each direction)
VALUE $ 75.00 per hr/YOU PAY $37.50
for pickup and delivery


--DISCOUNT labor rate
REGULAR $75.00/hr. YOU PAY $50.00

--PRIORITY schedule for general
maintenance and repair
--FREE Disabled Dealer Monthly Magazine
VALUE $29.95/yr

COST for the Gold plan: $79.95 with purchase of chair or scooter (up to $285 value)

 

Preferred Scooter and Chair Customers- SILVER
If you purchased your scooter or chair from Independent Lifestyles without an extended warranty or buy a used scooter from us or another source and we service it, you are entitled to the following benefits:

--REDUCED, one scheduled, six-
month equipment check up
VALUE $ 79.95 YOU PAY $29.95

--DISCOUNTED courtesy chair or scooter replacement during warranty period when repairs are being done in our shop
VALUE $ 25.00 per day/YOU PAY $10.00 per day for similar device

--REDUCED pickup and delivery of your scooter or chair for repair during warranty period
(limited to 1 hour drive each direction)
VALUE $ 75.00 per hr/YOU PAY $52.50 for pickup and delivery

--DISCOUNTED labor rate
REGULAR $75.00/hr -YOU PAY $60.00

--FREE Disabled Dealer Monthly Magazine
VALUE $ 29.95/yr

COST for the Silver Plan: $34.95 at purchase of used equipment or beginning of service contract (up to $180.00 value)

Check up includes but is not limited to: inspection of tires, motors, controls, seats, modules, belts, gears, lights, bearings, horn, and other accessories, and does not include parts or shipping. Lubrication and light oil may be added as appropriate. Please clean equipment of visible dirt before visit.

 
Services:
Qualified and certified in the repair, adjustment and/or installation of:
  • Stairlifts, Elevators, Van lifts, power chairs, scooters, hand controls, ramps and carriers
  • All chassis lubrications
  • Oil changes
  • Transmission fluids replenished
  • Belts tightened and/or replaced as needed
  • Minor damage repairs
  • Engine overhaul
  • Transmission overhaul and adjustments
  • Every van gets a multi-point check for fluids, belts, mobility equipment, drive and powertrain, tires, electrical systems, and a thorough safety inspection before sale


Warranty programs are available on most vans up to 100,000 miles Warranty payments are interest free, 12 month financed with only 10% down payment.


Memberships:
  • Fully accredited membership in NMEDA (National Mobility Equipment Dealers Association) with QAP status (Quality Assurance Program) this program applies to equipment installation and repairs.
  • VIADA (Virginia Independent Automotive Dealers Association)
  • NIADA (National Independent Automotive Dealers Association)
  • Compliant with ADA (Adaptive Driving Alliance), longstanding member
  • Certified Mobility Dealers
  • VMI Certified Technicians
  • Braun Certified Technicians
  • Viewpoint Mobility Certified Technicians
We meet numerous Corporate Standards throughout the mobility industry as the benchmark for quality and safety
 
 

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